Shipping Policy

At Baby Outfit Store, we are committed to delivering your orders quickly, safely, and efficiently. We strive to provide a smooth shopping experience for parents across Pakistan.

Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation via email, SMS, or phone call once your order is successfully placed.

Delivery Time

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days

Delivery times may vary during sales events, holidays, or due to unforeseen courier delays.

Shipping Charges

Standard Delivery Charge: PKR 250 nationwide.
Free Shipping on orders above PKR 3,000.
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.

Delivery Coverage

We currently deliver to all major cities and towns across Pakistan through our trusted courier partners.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers across Pakistan. Please ensure that someone is available at the delivery address to receive the parcel and make payment.

Order Tracking

Once your order has been dispatched, tracking information will be provided so you can monitor your shipment's progress.

Failed Delivery Attempts

If the recipient is unavailable at the time of delivery:

The courier may attempt re-delivery.
Our customer support team may contact you to arrange an alternative delivery schedule.
Orders returned due to incorrect addresses or unsuccessful delivery attempts may require additional shipping charges for re-dispatch.

Damaged or Missing Items

If you receive a damaged package or notice any missing items, please contact our customer support team within 48 hours of delivery. We will investigate the issue and provide a suitable resolution.